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TELL Launches Live Chat


TELL Launches Live Chat

TELL Lifeline is calling for Kansai volunteers to be a part of its anonymous counseling service.

Starting September 9th, TELL will launch a Live Chat support service for anyone who lives in Japan and can speak English. The service will initially only operate on Saturday evenings from 10:30pm until 9am on Sunday mornings when the TELL Lifeline opens again. This will mean 24-hour English support between the Lifeline and the chat service from Saturday mornings to Sunday evenings from September.
This new chat service will allow people all over Japan the opportunity to become a Lifeline Support Worker and provide support to people in need online. TELL is looking to expand the chat service to other nights of the week, eventually providing a 24-hour nationwide English support service.

How You Can Help

The TELL Online Training Program offers a 9-week intensive course which aims to teach you client-centered counseling skills and how to use them effectively on the Lifeline and Live Chat. The course is done all online and is available across Japan, and the training fee is ¥35,000. The skills are taught through a variety of methods such as online presentations, discussions, role plays, and journal writing.
The next TELL training will start on October 1st and run until December 10th with mandatory sessions online on October 1st, November 12th, and December 10th.
Upon completion of the course, you will continue to gather practical experience in the phone room and/or via live chat to complete the training.

The Training Program involves:

•Watching online video presentations over the week (about 2-3 hours total)
•Weekly telephone role plays with a trainer (about 30 minutes)
•Reading a training manual (15-40 min per week)
•Weekly Skype conference calls (90-120 minutes)

Once a volunteer has completed training, we ask for a minimum of 12 months’ commitment to the Lifeline and Live Chat. This breaks down as roughly 10 hours a month: two four-hour shifts and two hours of monthly mandatory supervision.
We are now accepting applications for the October training.

TELL Lifeline:

Free, anonymous telephone counseling and support in Japanese and English
Tel: 03-5774-0992
Hours: 9am–11pm daily

World Suicide Prevention Day

September 10th is World Suicide Prevention Day and people all around the globe will be walking, marching, or running to “take a step” to remove stigmas around mental health. Join the 2017 Talkie Walkie by participating in one of our walks in Osaka or Kyoto. Or, you can hold your own walk for TELL anywhere in Japan and help raise important funds to get our Lifeline 24/7. Participants will each receive a TELL Talkie Walkie tote bag. We ask you to gather signatures on the day as you make connections and start conversations along your walk. If you have any questions please contact our events team on 03-4550-1191.

Kyoto Walkie Talkie
>>Hosted by: Foreign Women’s Association Paruyon
>>Starts at: Kyoto NHK Broadcasting Station
>>Meet time: 4pm
>>Walk leaders: Nina & Sandra
>>Email: to join this walk

Osaka Walkie Talkie
>>Hosted by: Seval & Teddy
>>Starts at: Yotsubashi Station Starbucks
>>Meet time: 4pm
>>Walk leaders: Seval & Teddy
>>Email: to join this walk

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